Training offered by many institutions and schools usuallly provide substantial and theoritical kowledgede to most health professionnals as well as practical practice workshops as part of their learning process. despite this. many health professionnals, especially service providers fail to reach the expected perfomance treshhold after they are appointed to their duty stations.
Reasons include many aspects such as work processes and systems, coaching and support they may or not receved from supervisors, innovative management of health services and systems. consequently, it is urgent to to tap into the many best pratices and experiences documented around the world to build a system where programme managers will have the necessary skills to provide assistance and coaching to service provider in order to significantly improve their performance in a measurable manner.